Outpatient hospice service

Information about our holistic hospice care

Hospice work means supporting seriously ill and dying people, but also grieving relatives, in difficult hours.

Regardless of their language, their home country and origin, their faith, their religious and political views, they should receive support and comfort until their last hour of life - in cooperation with family and other caregivers, nursing staff and medical care - under professional guidance.

The hospice movement holistically addresses the needs of seriously ill and dying people, as well as their families and friends, and provides assistance.

People should not be left alone on their final journey. They often do not want to be isolated from the outside world, they want to continue living in a social community, they want to be able to do things that are still important to them themselves or with help, and they want to be able to say goodbye. They want to live as painlessly as possible in their familiar surroundings.

At the end of the road, we shake hands: All information about our hospice service can be found here as a handout


What does the outpatient hospice service do ?

The voluntary and full-time employees of the hospice service are psychosocial companions for seriously ill, dying people and their relatives. They support those affected at home, in nursing homes, during hospital stays and in palliative care.

Our hospice companions can

  • Allow family caregivers some breathing room,
  • listen to music together, read something or watch a movie,
  • Experience nature,
  • silent together,
  • Helping dying people take care of final concerns,
  • help to process experienced guilt, to reconcile and often to forgive oneself,
  • help to look back over one's own life,
  • help to reconcile with the lived life or a person
  • Discuss things you don't want to burden family members with (some things are easier with strangers).

The focus is on people and their wishes. The preservation of quality of life is important.

Interesting facts about hospices

Listen to two podcasts from the "Mensch Mannheim" series on the topic of hospice work:

"What dying people still want " - a conversation between Mannheimer Morgen editor-in-chief Karsten Kammholz and Christiane Pröllochs, coordinator of our outpatient hospice service. 

"Why we need to know more about dying" - an audio version of the panel discussion "No fear of dying - what hospice work and palliative medicine can do today", in which MM editor-in-chief Karsten Kammholz exchanged views with experts on the occasion of World Hospice Day 2023. Among others, Christiane Pröllochs, coordinator of our outpatient hospice service, and our volunteer hospice companion Christine Dettmann talk about how to best accompany the dying on their final journey.

Our detailed review of 2023 provides insights into the defining events, outstanding achievements and moving moments of our hospice service work over the past year.



Employees of the outpatient hospice service

Our employees are qualified volunteer hospice companions and volunteer grief counselors. Upon request, we can also arrange contact with bereavement groups.

Our full-time experienced coordinators manage the hospice service.

Our counseling center provides information and advice on support and care for seriously ill, dying people and their families.

We work with all parties involved in the care for the benefit of the patients and families concerned and arrange support services in addition to outpatient hospice care.

As part of SAPV (specialized outpatient palliative care), we cooperate with regional palliative networks. 

We are member: 

  • in the senior citizens' council of the city of Mannheim
  • at the round table hospice in Mannheim
  • at the Rhine-Neckar Hospice Working Group and
  • in the Hospice and Palliative Association Baden-Württemberg

Preparatory course for volunteers in hospice work:

The hospice movement has always been based on civic commitment. Volunteers give seriously ill and dying people and their families time, attention and a sympathetic ear. They support those affected to talk about their situation and to go their own way of saying goodbye.
In order to be able to be helpful in this way, with a human touch and "reflected closeness," people who want to volunteer in hospice work go through a preparatory course beforehand.

The German Hospice and Palliative Association (DHPV) has published quality guidelines for this. Our qualification is based on these guidelines.

The preparation course extends over half a year in 5 modules, with a total of 100 hours on weekends. We usually offer it once a year.

Goals of the qualified preparation

The central goal is the development of a "hospice attitude": it includes unconditional respect for the dignity and self-determination of seriously ill and dying people. Dying is recognized as a part of life that takes its individual time and is neither accelerated nor delayed. The companions bring empathy and appreciation, as well as the willingness to reflect on themselves and to develop personally. Here, the group plays an essential role as a learning and mutually supportive community.

Contents of the preparation course

  • Confrontation with own biographical experiences
  • Contact design and communication
  • Dealing with seriously ill and dying people and their relatives
  • Mourning
  • Concept of "helping
  • Spirituality and religiosity
  • The hospice concept, hospice and palliative facilities
  • Ethical and legal aspects at the end of life
  • Internship incl. professional supervision and evaluation
  • Further training topics, e.g. selected clinical pictures, funeral services, simple nursing handouts

The next orientation seminar will take place on June 7 and 8, 2024.
If you are interested, we cordially invite you to contact us to arrange an introductory meeting. The contribution towards expenses is 20 euros.


Do you need help and support? 


This way we can be there for you: 

  • Contact us, this is the first and most important step. Only then can we clarify in an initial conversation what we can do for you.
  • Following this, an appointment can be made with the outreach manager for an informative home visit. During this visit, your wishes and expectations as well as our possibilities for assistance can be discussed.
  • Then the outreach director selects the most appropriate hospice companion for your needs, arranges the time and place of the companionship with you
  • The form and intensity of the accompaniment will then depend on your wishes and the possibilities of the accompaniment.

Our course offers

Last aid courses
Under the motto "Knowing how to do it at the end", last aid courses provide basic knowledge on relevant end-of-life topics.
We offer last aid courses on the following dates:

25.01.2024
15:00 - 19:00, venue Abendakademie Mannheim
Registration here: Last Aid Course 01/2024 

14.03.2024
16:00 - 20:00, venue ASB Besucherzentrum Käfertal
Registration here: Last aid course 03/2024

25.04.2024
15:00 - 19:00, venue Abendakademie Mannheim
Registration here: Last Aid Course 04/2024 

27.06.2024
16:00 - 20:00, venue ASB Besucherzentrum Käfertal
Registration here: Last aid course 06/2024

19.09.2024
16:00 - 20:00, venue ASB Besucherzentrum Käfertal
Registration here: Last aid course 09/2024

17.10.2024
15:00 - 19:00, venue Abendakademie Mannheim
Registration here: Last aid course 10/2024 

28.11.2024
16:00 - 20:00, venue ASB Besucherzentrum Käfertal
Registration here: Last aid course 11/2024

Fee for drinks and seminar documents 20 euros.

Lectures:

30.04.2024
"Dignified support at the end of life" (18:00 - 19:30)
Venue: Mannheim-Schönau district library (Lötzener Weg 2-4)

02.05.2024
"What can I say...?" Encounter with seriously ill and grieving people (from 18:00)
Venue ASB Besucherzentrum Käfertal [read more here]

 

Orientation seminar:
The seminar provides an insight into the methodical approach of the hospice preparation course.
It provides an initial overview of the requirements of volunteer hospice support so that you can assess for yourself whether this task suits you.
The next orientation seminars will take place on June 7 and 8, 2024 and on November 22 and 23.
Fee 20 euros.
If you are interested, please register by telephone at +49 621 72707-320

 

Preparatory course for hospice companions2024
The preparatory course for future hospice companions will be offered from January 2025.
If you are interested, please contact us on +49 621 72707-320

Contact

This way we can be there for you: 

  • Contact us, this is the first and most important step. Only then can we clarify in an initial conversation what we can do for you.
  • Following this, an appointment can be made with the outreach manager for an informative home visit. During this visit, your wishes and expectations as well as our possibilities for assistance can be discussed.
  • Then the outreach director selects the most appropriate hospice companion for your needs, arranges the time and place of the companionship with you
  • The form and intensity of the accompaniment will then depend on your wishes and the possibilities of the accompaniment.


Would you like more information about the outpatient hospice service or do you have further questions? Please feel free to contact us. We are here for you!

Would you like to make a donation? You can find our bank details here.


Christiane Pröllochs

Outpatient hospice service

Mannheim Visitor Center,
Edisonstraße 8
68309 Mannheim

+49 621 72707-320

hospiz@asb-rhein-neckar.de